We’re Metro Hail, the calm after the storm.

We’re a construction and claims handling business dedicated to giving homeowners the storm restoration you deserve. We coordinate all inspections, estimates, and roof repairs for hail-damaged homes. It’s why we’re the calm after the storm for homeowners in South East Queensland.

Metro Hail employees standing with a happy customer

We work for you, not the insurance companies.

We hear it time and time again, serious hail damage, a roof in need of serious repair, and an insurance company that’s not willing to pay. That’s where we come in. We’ve flipped the script. We work for you, not the insurance company — we’re here to guide you through the process and help you achieve the best possible result. 

Metro Hail was created to offer you more.

Making an insurance claim is scary, and most homeowners don’t know what they’re entitled to. This has created an unlevel playing field, where insurers have made it tricky to get your claim approved. We noticed this disparity as a roof restoration business.

After some time in the industry and after learning how to navigate insurance claims ourselves, we realised it made sense to make this part of our service. Today, we’re the team countless South East Queenslanders have relied on to get their claims processed and their roofs restored.

Roof that has been repaired by Metro Hail

It’s our mission to get homeowners better results and sooner.

We do this through our unique reporting procedures, which see us build a comprehensive case for your insurance company and through our expedited insurance process — funding your roof replacement sooner.

Our values guide how we support you.


We are tenacious in how we liaise on your behalf and how we work towards the best outcome for you.


We’re dedicated to you and our work. It means we deliver the best customer experience and the highest quality repairs.


We are professionals. In our industry approaches, our skills, and the restoration of your home — expect professionalism.

Proud To Work With

Book your free roof inspection today.

The first step to a quick and easy claims process is your free roof inspection. Book your free roof inspection today to assess the damage your roof has sustained and get started on your way to a new, safer roof.

Prefer the phone? Call us on 07 3101 0881