Claims Handling
When taking out insurance you hope you will never need to make a claim, but as you hear the large blocks of hail crashing onto your roof, you’ll be thankful you have it! The stressful part is making the claim. If you’re feeling overwhelmed about the process, you can rest assured you aren’t alone.
There’s good news. You don’t have to do it alone. Here at Metro Hail, we deal with the insurance companies, while you sit back and wait for the results. No more stress. No more wasted hours getting nowhere. We take the worry off your shoulders and handle the process from start to finish. Leave it with us!
When it comes to your hail-damaged roof, here’s what you need to know…
What is the role of claims handling?
We start by presenting your insurance provider with a detailed and thorough claim that covers all essential aspects. The process begins!
One of our experts will carry out a comprehensive roof damage assessment. It ends with a skilled repair technician working on your roof, guaranteeing a seamless and successful repair experience.
Can a hail-damaged roof be repaired?
Have you recently sat through a hail storm? Those thundering pelts of hail bring one question to mind: will repairs be able to fix this? Weather is uncontrollable and severe storms can rage over in a flash, leaving a pile of destruction in its path.
But don’t stress, repairs can be made to get your home looking its best again.
Roof repairs
Roof repairs come in many different shapes and forms and the type of repair required will depend on the material of your roof and the severity of the hail damage.
In some cases, replacement of roof parts might be needed to fix a damaged gutter or solar panels.
If the structural integrity of the roof or home is impacted, then a new roof might be the most cost-effective solution – especially if your insurance coverage involves high premiums.
The question is, how do you know what is the best option for your roof?
Your one-stop shop
Here at Metro Hail we are a one-stop-shop for all things roof hail damage, so you don’t need to coordinate different professionals at every step of the process.
We can book the assessment to assess hail damage, organise the hail damage claims requirements with your insurance company and conduct the repairs.
Having a professional assess your hail damage and provide a detailed damage report can help you and your insurance company better understand the costs and determine the best steps forward.
All you have to do is get in touch with our friendly team and let us take care of everything.
Leave your insurance claim with us
Metro Hail’s insurance claim process
Left with storm damage? Give us a call and we will help you get it fixed in no time.
- The process starts with your free roof inspection. We’ll have an experienced building professional come out and assess the damage to your roof. This requires a trained eye and industry expertise.
- If we have identified hail damage, we’ll handle your roofing insurance and claim through to the end when we repair your roof. Trust us to uncover every detail, so you can move forward with confidence and peace of mind.
We have extensive experience when it comes to handling insurance claims, offering a higher success rate and a faster approval process. Not much surprises us!
Take advantage of our extensive knowledge of working with insurance companies and policies and let us handle your claim.
We will represent you throughout the entire process and get your roof back.
Making insurance claims simple
Above all, our free claims handling process makes it all simple and stress-free for you. You don’t have to think about a thing, just sit back and watch it all unfold.
We will find all the necessary documentation, compile reports, liaise with insurance assessors and customer service personnel, and navigate the entire process from start to finish.
Why leave your claims handling with Metro Hail?
Higher Approval Rates
We have streamlined processes in place to handle hail damage insurance claims efficiently and effectively. This helps us achieve higher approval rates for our claims.
Faster Claims Process
Our higher approval rates help the process move along quickly, while our extensive experience ensures a smooth process from start to finish.
Up to $1k excess relief
Our claims handling process is about relieving you of all that stress during this time. So, as well as handling the claim, we’ll offer you up to $1,000 excess relief.
We get your claim across the line
We’re committed to getting your insurance claim across the line. Depending on the extent of your roof’s damage, we may even attend your insurance assessor’s site visit.
Prefer the phone? Call us on 07 3101 0881
Act fast!
Time is of the essence when it comes to hail damage. Acting quickly ensures your roof is repaired before further issues arise and maximises your chances of a successful claim.
At Metro Hail, we prioritise speed and efficiency, so you can rest assured your home is protected without unnecessary delays. Reach out to us immediately after a storm for a free roof inspection and prompt claims handling.
Have a question?
Why should I choose Metro Hail instead of handling this myself?
At no extra cost to you, you have an entire team on your side. We fight for an inclusive scope (to ensure everything damaged is included), push to get upgrades for your property and expedite the process. It saves you time and stress and means you’ll get a better result on your roof restoration.
How do you make money if it’s free?
We make our money by completing the repairs on your property; your insurance company funds this.
Does this affect my premiums?
We have not experienced a case where an individual client’s premiums have increased after making a claim. However, premiums in certain areas may be raised collectively when struck by a hailstorm.
How long will it take?
The claims process can extend from a few weeks to a few months, depending on your insurance company and their turnaround. The repairs take a few days to 2 weeks.
What documents will I need to provide to start the claims process?
We’ll guide you through everything you need, from proof of ownership to photos of the damage.
Proud To Work With
Book your free roof inspection today.
The first step to a quick and easy claims process is your free roof inspection. Book your free roof inspection today to assess the damage your roof has sustained and get started on your way to a new, safer roof.
Prefer the phone? Call us on 07 3101 0881